Personal data processors

Current list of sub-processors we use to operate the PapagAI service.

In accordance with the data processing agreement (DPA), we engage the sub-processors listed below to process visitors' personal data. We inform the controller (client) of any intended engagement of a new processor at least 14 days in advance.

Data is primarily stored and processed within the EU. For processors based outside the European Economic Area, data is transferred only under conditions compliant with the GDPR (in particular Standard Contractual Clauses – SCC).

OpenAI USA (outside the EU)

Language model – generating chatbot responses

Processor's website
Serper.dev USA (outside the EU)

Web search

Processor's website
Mistral AI France (EU)

OCR – reading text from PDF documents (knowledge base import)

Processor's website
Hetzner Germany (EU)

Hosting of the compute layer and database

Processor's website
Brevo France (EU)

Sending emails

Processor's website
Updated: 13. 7. 2026 · Data protection inquiries: info@papagai.net